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Case example23 June 2023

Improving workplace wellbeing

Old Golf House Vet Group
Explore an award-winning project on improving wellbeing at work.
Quality improvementCommunication and teamwork

Improving workplace wellbeing

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Hayley Potter from Old Golf House Vet Group, part of the CVS Group of practices, introduced a ‘What Matters to You?’ initiative to improve workplace wellbeing with Joy in Work resources used to aid the change. The introduction of wellbeing meetings brought about several interventions to help boost morale and Net Promoter Score (NPS) score.

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