All resources

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Podcast

14 December 2023

Knowledge Natter: In conversation with Knowledge Award Champions Perdi Welsh and Niamh Clancy on developing Registered Veterinary Nurses’ skills and confidence in quality improvement initiatives

Royal Veterinary College

Listen to the Royal Veterinary College discuss their award-winning initiative to incorporate QI within their post-registration qualifications.

Quality improvementAudits and benchmarksCommunication and teamwork
Long read

1 November 2023

Stress in vet professionals: how to regain your cool

Understand more about workplace stress and how you can manage this in practice.

Quality improvementCommunication and teamwork
Tool / guidance

28 October 2023

Hot debrief poster

Edinburgh Emergency Medicine

This poster sets out the ‘stop for five minutes’ approach to debriefing.

Quality improvementCommunication and teamwork
Long read

1 October 2023

Stress in vet professionals: sometimes we’re just not as cool as cats

Understand more about workplace stress and how to recognise your stress responses.

Quality improvementCommunication and teamwork
Long read

1 July 2023

The power of apology

Learn more about how to make an effective apology and why this is important.

Quality improvementCommunication and teamwork
Course

1 July 2023

QI Boxset 6: Learning from everything – significant event audit and root cause analysis

Series 6 of the QI Boxset provides practical information on how to conduct a significant event audit or root cause analysis.

Quality improvementAudits and benchmarksCommunication and teamwork
Case example

23 June 2023

Improving workplace wellbeing

Old Golf House Vet Group

Explore an award-winning project on improving wellbeing at work.

Quality improvementCommunication and teamwork
Case example

2 June 2023

Re-finding our joy in work

Bracken Veterinary Centre

Explore an award winning project by Bracken Veterinary Centre that used the ‘Joy in Work’ initiative to make improvements.

Quality improvementCommunication and teamwork
Podcast

4 May 2023

Knowledge Natter with Eloise Collins

Beech House Veterinary Centre

Hear about Eloise Collins’ award-winning improvements to practice culture and patient care.

Quality improvementPatient careAudits and benchmarksCommunication and teamwork
Long read

1 May 2023

Learning from everything: safety I and safety II

Understand the difference between safety I and safety II and how this applies to veterinary medicine.

Quality improvementCommunication and teamwork
Course

1 April 2023

QI Boxset 5: Using QI tools for patient safety – checklists and more

Series 5 of the QI Boxset provides practical information on checklists as a tool to aid communication.

Quality improvementAudits and benchmarksCommunication and teamwork
Long read

1 March 2023

Keeping practice lean

Understand the Lean approach and how this can be applied in veterinary practice.

Quality improvementCommunication and teamwork

All resources

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