All resources

What matters to you? An antidote for burnout

Maximising welfare benefits by contextualising case management

Situational awareness: A vital skill to ensure patient safety

‘We’re gonna end up scared to do anything’: A qualitative exploration of how client complaints are experienced by UK veterinary practitioners

UK veterinary professionals’ perceptions and experiences of adverse drug reaction reporting

Rapping your way to better care: why understanding work matters

Online survey of owners’ experiences of medicating their cats at home

Type and impact of clinical incidents identified by a voluntary reporting system covering 130 small animal practices in mainland Europe

I made a mistake, what now? – how to deal with errors and embed a learning culture in practice

Adopting change – why it took 30 years to start washing our hands

Benchmarking walkthrough

Risk management – when it is OK not to talk about Kevin