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Tool / guidance

21 September 2024

Rolling take 5: questions to discuss as a team

Use these questions with your team to improve communication.

Quality improvementCommunication and teamwork
Tool / guidance

20 August 2024

Clinical audit walkthrough

Learn more about the key stages of a clinical audit.

Quality improvementCommunication and teamworkAudits and benchmarks
Tool / guidance

20 August 2024

Cause and effect (fishbone) diagram template

Find out more about how to work through a fishbone diagram and download a template to use.

Quality improvementCommunication and teamworkAudits and benchmarks
Tool / guidance

20 August 2024

Contributory factors checklist

Use this checklist when doing a significant event audit to understand why an event happened.

Quality improvementCommunication and teamworkAudits and benchmarks
Tool / guidance

20 August 2024

Significant event audit report template

Use this template to structure your report following a significant event audit.

Quality improvementCommunication and teamworkAudits and benchmarks
Tool / guidance

20 August 2024

Significant event audit walkthrough

Learn more about the key stages of a significant event audit.

Quality improvementCommunication and teamworkAudits and benchmarks
Podcast

15 August 2024

Getting started with quality improvement for practice managers, with Cath Grimsey

Pinkham Equine Veterinary Service

Hear from Pinkham Equine Veterinary Services about the role of management in quality improvement.

Quality improvementCommunication and teamwork
Tool / guidance

1 August 2024

Conversation guide for delivering contextualised care

This conversation guide is to help the veterinary team identify any areas of support that the pet owner may need when treating their pet.

Contextualised careSmall animalsCommunication and teamworkPatient care
Course

1 June 2024

QI Boxset 7: Patient safety – introduction to human factors and systems thinking

Series 7 of the QI Boxset introduces the concept of adopting a human factors and systems thinking approach in clinical practice.

Quality improvementCommunication and teamwork
Tool / guidance

28 April 2024

Measuring and improving our quality of care

This flow chart illustrates the process of quality improvement.

Quality improvementCommunication and teamwork
Tool / guidance

14 April 2024

QI discussion guide poster

This poster can be used to plan and track your QI projects.

Quality improvementCommunication and teamwork
Long read

1 April 2024

From the sidelines to the spotlight: confronting bias in veterinary medicine

Find out more about the role bias plays in our decision making and how we can tackle it at work.

Quality improvementCommunication and teamwork

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