What matters to you?

When healthcare teams take time to improve how they feel at work, engagement, motivation, energy, satisfaction, and productivity all increase, burnout and turnover rates drop – and quality of care rises, sustainably.¹

Research by the Institute of Healthcare Improvement shows that improvements in how we feel – and work – are possible in even the most pressured circumstances. What’s more, all team members can play a part in making work life better for themselves, their colleagues, and their patients.

RCVS Knowledge has developed a set of structured resources to support veterinary teams to improve the contentment and buzz they experience in work, based on the Institute for Healthcare Improvement’s tried-and-tested Joy in Work framework. The articles below talk you through each stage in the process. It is important to work through each stage in order to make change successfully. UK veterinary teams on this journey have already made award-winning changes – why not join them?

What matters to you? Conversation guide for leaders

This guide will support you to start having conversations with your team about problems in the workplace, and how to resolve these.

Read the conversation guide

References

1. Perlo, J. et al. (2017) IHI White Papers: IHI framework for improving joy in work. [Institute for Healthcare Improvement] [online]. Available from http://www.ihi.org/resources/Pages/IHIWhitePapers/Framework-Improving-Joy-in-Work.aspx