QI in a day: London

About this event

Due to popular demand, our quality improvement CPD is back, and this year we’re on the road across England!

If you want to make meaningful, practical changes to benefit your patients and the people who care for them, but aren’t sure where to begin, this event is for you.

Suitable for the whole veterinary team, this full-day, in-person event delivers 6 hours of interactive CPD, led by our QI experts Lou Northway, RVN, and Julie Gibson, MRCVS.

You’ll gain practical insights, renewed confidence and the inspiration to turn quality improvement ideas into real change back in practice.

It’s time to put ‘we’ve always done it this way’ in the bin and embrace a ‘could it be better?’ mindset. We’re not just talking about clinical outcomes but full-circle practice life. What would you like to improve in your workplace? Come along and let us show you how you can do it!”

Lou Northway, RVN QI expert and event host

What to expect from the day

By attending this dynamic, in-person event, you will understand how QI can help you turn ideas into meaningful change. By the end of the day, you will be able to:  

• Turn ideas into measurable improvements using QI principles to enhance patient safety and team learning. 
• Build structured systems that learn from errors and improve outcomes for patients and team wellbeing. 
• Apply QI tools, techniques, and mindset to real-world projects in your own practice. 
• Collaborate and exchange strategies with peers to overcome common challenges and accelerate your QI journey. 
• Share experiences, connect with peers, and gather practical tips to support your QI journey. 
• Draw inspiration from experts and award-winning projects to spark innovation in your setting. 

We know that QI is starting to become embedded in practices, but with so many competing demands, it can feel overwhelming! Let us help debunk the myths surrounding QI and empower you to make changes that really matter.”

Julie Gibson, MRCVS QI expert and event host

Pricing

General admission

• Early bird (available until 11 February): £150
• Standard price: £170

Team ticket packages

This event is open to everyone in practice – vets, nurses, practice managers, client care teams and clinical directors – so why not bring the whole team?

Choose your preferred package at checkout, and the discount will be applied automatically.

• Early bird – buy one, get one half price: £225
• Standard – buy one, get one free: £255
• Group of 4: £400

All ticket prices include booking fees. This event is exempt from VAT.

Find out more about our sponsors

Our event sponsors will be present at the event exhibition. This is a great opportunity to connect with them in person, explore their offerings, and see live demonstrations of their products and services. Be sure to visit their stands during the breaks to learn more. 

RCVS Knowledge is grateful to our sponsors: TBC 

Can’t make it to London?

Don’t worry! As part of the QI in a Day 2026 series, we’re also running this event in Bristol (15 July) and Newcastle (14 October).